AO2000 CONTINUOUS GAS ANALYZERS | OI/AO2000-EN REV. B 315
Status messages, troubleshooting
ATTENTION
The tasks described in this chapter require special training and under
some circumstances involve working with the gas analyzer open and
powered up. Therefore, they should only be performed by qualified and
specially trained personnel.
Dynamic QR code
Application
Dynamic QR Code is a unique feature to display dynamically generated QR
codes on the gas analyzer screen.
The QR code contains static information for device identification as well as
dynamically generated information on system configuration and gas analyz-
er health status .
Static data for device identification are among other data:
• Production number
• Production date
• Software version
• Serial numbers of built-in analyzer modules and components
Dynamic data for error diagnosis are among other data:
• Status messages
• Measured values
• Temperature, pressure and flow values
• Drift values
• Analyzer-specific values
In combination with mobile devices (smartphone, tablet, etc.) Dynamic QR
Code represents an innovative way of customer’s communication which
allows, for instance, improved case-specific support by ABB resulting in an
increased availability of analyzer assets.
Dynamic QR Code is compatible with the ABB application "my Installed Base"
as well as with standard QR code scanner applications.
Handling
The QR code is selected in the gas analyzer's diagnosis menu and displayed
on the gas analyzer's screen.
There is a direct link from the status messages overview to the diagnosis
menu. In addition, the QR code can be selected in Remote HMI and scanned
from the computer screen.
The displayed QR code is scanned using the QR code scanner application
installed in the mobile device. The resulting text information displayed on
the mobile device's screen is then sent by e-mail or a suitable messenger
service to the local service representative defined in the "Measurement Care"
agreement.
As an alternative, a photo of the displayed QR code can be sent to the ser-
vice representative.
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