Replaceable Parts 6
5000 Series Oscilloscopes Service Guide 115
 
In order for Agilent Technologies to provide these advantages, 
please send a check or money order with each order.
Mail order forms and specific ordering information are 
available through your local Agilent Technologies Sales Office. 
Addresses and telephone numbers are located in a separate 
document shipped with the manuals.
Exchange Assemblies
Some parts used in this instrument have been set up for an 
exchange program. This program allows the customer to 
exchange a faulty assembly with one that has been repaired, 
calibrated, and performance-verified by the factory. The cost is 
significantly less than that of a new part. The exchange parts 
have a part number in the form XXXXX-695XX.
After receiving the repaired exchange part from Agilent 
Technologies, a United States customer has 30 days to return 
the faulty assembly. For orders not originating in the United 
States, contact the local Agilent Technologies service 
organization. If the faulty assembly is not returned within 30 
days, the customer will be charged an additional amount. The 
additional amount will be the difference in price between a new 
assembly and that of an exchange assembly.