Replaceable Parts 6
5000 Series Oscilloscopes Service Guide 115
In order for Agilent Technologies to provide these advantages,
please send a check or money order with each order.
Mail order forms and specific ordering information are
available through your local Agilent Technologies Sales Office.
Addresses and telephone numbers are located in a separate
document shipped with the manuals.
Exchange Assemblies
Some parts used in this instrument have been set up for an
exchange program. This program allows the customer to
exchange a faulty assembly with one that has been repaired,
calibrated, and performance-verified by the factory. The cost is
significantly less than that of a new part. The exchange parts
have a part number in the form XXXXX-695XX.
After receiving the repaired exchange part from Agilent
Technologies, a United States customer has 30 days to return
the faulty assembly. For orders not originating in the United
States, contact the local Agilent Technologies service
organization. If the faulty assembly is not returned within 30
days, the customer will be charged an additional amount. The
additional amount will be the difference in price between a new
assembly and that of an exchange assembly.
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