262 Chapter5
Replaceable Parts
Ordering Information
Direct Phone-Order System
Within the USA, a phone order system is available for regular and
hotline replacement parts service. A toll-free phone number is
available, and Mastercard and Visa are accepted.
Regular Orders: The toll-free phone number, (800) 227-8164, is
available 6 am to 5 pm, Pacific time, Monday through Friday. Regular
orders have a four-day delivery time.
Hotline Orders: Hotline service for ordering emergency parts is
available 24 hours a day, 365 days a year. There is an additional hotline
charge to cover the cost of freight and special handling.
The toll-free phone number is (800) 227-8164, is available 6 am to 5 pm,
Pacific time, Monday through Friday and (916) 785-8HOT for
after-hours, weekends, and holidays. Hotline orders are normally
delivered the following business day.
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