Agilent InfinityLab LC Series Vialsamplers User Manual 194
7Error Information  
General Error Messages
Shutdown
Error ID: 0063
An external instrument has generated a shutdown signal on the remote line.
The module continually monitors the remote input connectors for status signals. 
A LOW signal input on pin 4 of the remote connector generates the error 
message.
Probable cause Suggested actions
1
Leak detected in another module with a CAN 
connection to the system.
Fix the leak in the external instrument before 
restarting the module.
2
Leak detected in an external instrument with 
a remote connection to the system.
Fix the leak in the external instrument before 
restarting the module.
3
Shut-down in an external instrument with a 
remote connection to the system.
Check external instruments for a shut-down con-
dition.
4
The degasser failed to generate sufficient 
vacuum for solvent degassing.
Check the vacuum degasser for an error condi-
tion. Refer to the Service Manual for the degasser 
or the pump that has the degasser built-in.