Agilent InfinityLab LC Series Vialsamplers User Manual 212
7Error Information
Vialsampler Error Messages
Timeout during axis movement
Error ID: 34330
The system reported an error because the execution of the given transport
command took longer than expected.
• 34330,0 corresponds to the X-axis movement.
• 34330,1 corresponds to the Z-axis movement.
• 34330,2 corresponds to the theta movement.
• 34330,3 corresponds to the gripper finger movements.
Probable cause Suggested actions
1
Contaminated transport rods
Inspect the x- and z-axis transport rods and clean
them if you observe contamination or dust accu
-
mulation on them. Use isopropanol and lint-free
cloth for this purpose.
2
Broken gripper
Verify the correct functioning of the gripper by
using the Gripper Verification tool. Replace the
gripper if needed.
3
Potential hardware error
Please contact your Agilent service representa-
tive.
4
Misaligned gripper arm
Verify that the alignment parameters are in the
correct range and perform the Automatic Refer
-
encing if needed.
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