Agilent InfinityLab LC Series Vialsamplers User Manual 204
7Error Information
Vialsampler Error Messages
Missing vial errors
Error ID: 34305, 34306
• Error ID: 34305 → Missing vial
• Error ID: 34306 → No wash vial
The gripper failed to detect any vial in the specified position of the vial tray.
Probable cause Suggested actions
1
Missing vial
• Verify the presence of a suitable vial in the
position specified in the method or
sequence.
• If an injector program or purification method
is used, verify that there is no controversial
information specified there.
• Rerun the method/sequence and observe if
the problem persists.
2
Unsuitable vial type
Verify that the vials and caps used by the method
comply with the requirements from Agilent.
3
Broken gripper
Verify the correct functioning of the gripper by
using the Gripper Verification tool. Replace the
gripper if needed.
4
Misaligned gripper arm
Verify the correct functioning of the gripper arm
by using the Gripper Verification and Injector
Steps tools. If the gripper arm appears to be out
of alignment, contact Agilent for more informa
-
tion.
5
Potential hardware error
Please contact your Agilent service representa-
tive.
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