EasyManua.ls Logo

ASCOM UPAC Series User Manual

ASCOM UPAC Series
103 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
TD 92483GB
2008-06-05/ Ver. B
Installation and Operation Manual
UPAC™ – Unite Packet for Messaging and Alarm

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the ASCOM UPAC Series and is the answer not in the manual?

ASCOM UPAC Series Specifications

General IconGeneral
BrandASCOM
ModelUPAC Series
CategoryConference System
LanguageEnglish

Summary

Introduction

Abbreviation and Glossary

Defines key terms and abbreviations used in the document, crucial for understanding technical content.

How to Use this Document

Guides users on navigating and utilizing the manual for installation, configuration, and operation.

Included in Delivery

Lists all hardware components and documentation provided with the UPAC unit.

Technical Solution

Provides an overview of the UPAC's system architecture and connectivity options.

Requirements

Outlines necessary prerequisites and specifications for installing and operating the UPAC.

Installation and Configuration

Cables and Adapters

Details the types of cables and adapters required for connecting UPAC to other systems.

Mounting

Provides instructions and guidelines for physically installing the UPAC module.

Connection of AUX Inputs and AUX Outputs

Explains how to connect external devices to the UPAC's auxiliary input/output connectors.

Error Relay Output

Describes the function and configuration of the error relay output for malfunction indication.

Function LED Indications

Explains the meaning of different LED states on the UPAC for status monitoring.

Information required for the Setup

Lists essential information needed before commencing the UPAC setup process.

Accessing the UPAC

Guides users on how to connect and gain access to the UPAC interface for the first time.

Basic Configuration Steps

Outlines the fundamental steps for configuring the UPAC using the setup wizard.

Optional Settings

Describes various optional configurations available in UPAC, some requiring additional licenses.

Power Down and Restart

Provides procedures for safely shutting down and restarting the UPAC module.

Authentication Levels and Default Passwords

UPAC Configuration Page

Details access to the UPAC configuration interface with different user roles and permissions.

Basic Configuration

Add Users

Explains how to add users to UPAC to enable messaging functionality within the system.

Create Groups

Guides users on creating groups for sending messages to multiple handsets simultaneously.

Configure the Phonebook

Describes how to set up and manage the phonebook for searching and finding entries.

System Survey of Unite modules

Explains how to survey and monitor other Unite modules connected to the system.

Input/Output Setup

Details how to define and configure UPAC's inputs and outputs for various functions.

Alarm Handling

Outlines the system for triggering alarms, sending messages, and activating outputs based on events.

Nomenclature

Defines key terms and concepts related to alarm actions, triggers, and escalations.

Add Alarm Actions

Provides step-by-step instructions for creating and configuring alarm actions.

Add Locations

Explains how to define locations for alarm messages, requiring the UPAC Security Pack.

Status

Covers how to view system status, including active faults and fault logs.

Active Faults

Details how to view and understand the list of currently active faults within the system.

Fault Log

Explains the centralized log file for system faults, including its structure and content.

Administer Fault Log

Describes how to export, clear, and manage the fault log, including setting timeouts.

Site Information

Explains how to export site-specific information for support purposes.

Backup the Configuration

Outlines the process for backing up the UPAC configuration settings.

Restore the Configuration

Provides instructions for restoring a previously backed-up UPAC configuration.

Serial Interface

Serial Protocol Settings

Details how to configure serial port settings, including ESPA and Ascom Line protocols.

ESPA Protocol

Explains the configurable settings for the ESPA protocol, including enabled status, port, bit rate, and mode.

Ascom Line Protocol

Details the configurable settings for the Ascom Line protocol, covering various parameters.

Remote Management

Remote connection

Describes how to establish a remote connection to the UPAC for configuration and maintenance.

Open ports

Explains how to open specific ports for tools like WinBK, CSM, and Activity Log Viewer.

Serial port channel

Details how to set up serial port channels for various tools used with UPAC.

Absence Handling in DECT

Absence List

Describes how to view and manage a list of handsets that have reported absence status.

Clear Absence List

Provides instructions on how to clear the absence list in UPAC.

Base Station Conversion

Background

Explains the purpose of base station ID conversion for alarm handling and trigger conditions.

Configuration

Details how to import and configure a CSV file for base station ID conversion.

Open Access Protocol (OAP)

System Supervision and Security

System Supervision

Covers the UPAC's capability to supervise modules and IP equipment for system monitoring.

Unite System Supervision

Explains how UPAC supervises Unite modules, their status, and potential faults.

Unite System Supervision

Details how to change supervision settings for individual modules, including interval and level.

Supervision of the IP Equipment

Describes how UPAC supervises IP equipment using ICMP ping requests.

Changing Supervision Settings

Explains how to modify supervision parameters for IP equipment.

Removing IP Equipment

Describes the process for removing IP equipment from supervision.

Supervision of Auxiliary Equipment

Details how UPAC monitors auxiliary equipment through input activity.

Changing Monitoring Settings

Guides users on setting up monitoring parameters for auxiliary equipment.

SNMP Traps

Explains how UPAC handles SNMP traps for fault notification and logging.

Default SNMP Trap Action

Describes the default action for handling unmatched SNMP traps.

Add/Change SNMP Trap Action

Details how to configure specific actions for incoming SNMP traps based on IP address and message content.

Fault Handling

Covers the UPAC's fault handling capabilities, including trigger conditions and actions.

Nomenclature

Defines terms used in fault handling, such as fault action, trigger, and action.

Fault Actions

Explains how to set up trigger conditions and actions for managing faults.

Default Action

Describes the default fault action that applies when no other actions match.

Add a Fault Action

Provides steps to add new fault actions with specific triggers and actions.

Define Actions

Details how to configure specific actions like sending messages, emails, or SNMP traps for fault handling.

Message Action

Explains how to configure sending messages as part of fault handling.

E-mail Action

Details how to configure sending email notifications for fault events.

SNMP Trap Action

Describes how to configure sending SNMP traps as fault actions.

Output Action

Explains how to activate outputs as part of fault handling actions.

Error Relay Action

Details configuring the error relay for fault indication.

Summary Fault Actions

Covers setting up actions for the first persistent fault and when no faults remain.

Activating Error Relay/Outputs

Describes how to activate error relays and outputs based on fault conditions.

Sending Messages

Explains how to configure messages to be sent for first persistent faults or when no faults remain.

Activity Logging

Introduces the activity logging features for viewing and managing system activities.

Activity Log Viewer

Guides users on how to view and search for stored activity logs.

Search for Activity logs

Explains how to search activity logs using various criteria like time, priority, and origin.

Print Search Result

Describes how to print the results of an activity log search.

View Related Activities

Explains how to view activities related to a specific log entry.

Continues Log View

Details how to continuously view and pause activity logs.

Storage Settings

Covers configuring how activities are stored, including basic and advanced filters.

Basic Filter Settings

Explains how to set basic filters for storing activities based on priority.

Advanced Filter Settings

Describes advanced filtering options for storing or discarding activities based on IP address and service.

Log Export

Details how to export stored activities manually or automatically via CSV or XML.

Manual Export

Explains the process for manually exporting activity logs within a specified time period.

Automatic Export

Describes how to configure automatic export of activity logs based on schedule or database fullness.

SMS via GSM Modem

Add GSM User to UPAC

Guides on adding a GSM modem user to UPAC for SMS functionality.

Send Message from UPAC to GSM User

Explains how to send messages from UPAC to GSM users.

Send SMS from GSM Phone to a Handset in the System

Details how to send SMS from a GSM phone to a system handset.

Language and User Interface

Customize the Language

Explains how to translate and adapt the UPAC user interface language.

Export a Language for Translation/Editing

Guides on exporting language files for translation and editing.

Translate/Edit the Language

Details the process of translating and editing language files using tags and attributes.

Show Pages in Translation Mode

Explains how to view labels in translation mode for easier language file editing.

Import the Language

Describes how to import translated language files back into UPAC.

Delete Language

Explains how to remove a language from the UPAC interface.

Select Language

Guides on selecting and applying a language for the UPAC user interface.

Customize the User Interface (GUI)

Covers customizing the UPAC's graphical user interface, including files for translation and editing.

Files for Translation/Editing

Explains how to access and prepare UPAC interface files for translation via FTP.

Default User Interfaces

Describes the default user interfaces and how to copy and edit them.

NetPage default user interface (index4)

Details the default NetPage interface and how it is opened and used.

NetPage user interface examples; index1, index2 and index3.

Shows examples of alternative NetPage user interfaces and their usage.

Priority and Beep Codes in the default NetPage User Interface

Lists the priority and beep codes used in the default NetPage interface.

Change the NetPage User Interface Functionality

Explains how to modify NetPage interface functionality by commenting out code.

Translation of the User Interfaces

Details the process of translating user interface texts for different example interfaces.

Upload the Files to the UPAC FTP Area

Guides on uploading updated UPAC files, including GIFs and CSS, to the FTP area.

Password Protected Access to NetPage

Explains how to secure NetPage access with a password.

Test the New User Interface

Recommends testing customized user interfaces for functionality and correctness.

Update the User Interface after a new UPAC Release

Details how to translate new text and buttons after a UPAC software release.

Operation

Create and send Messages

Provides instructions on creating and sending messages through the NetPage interface.

Predefined Messages

Explains the use and creation of predefined messages for efficiency.

Create a Predefined Message

Guides on creating common and personal predefined messages.

Edit a Predefined Message

Details how to edit existing predefined messages.

Message History Status

Describes the statuses shown for sent messages, like accepted or completed.

My Groups

Explains how to create and manage personal groups for sending messages.

Create Groups

Guides on creating new groups and adding members.

Editing Groups

Details how to edit existing groups and their members.

Troubleshooting

Built-in tools in UPAC

Describes the UPAC hardware's built-in LEDs and tools for status indication and fault logging.

Advanced Troubleshooting

Covers advanced troubleshooting features, including log viewing and test messages.

Specify Information to Log

Explains how to specify information for logging during troubleshooting.

Send Test Message

Details how to send test messages for troubleshooting purposes.

What to consider when replacing a module

Lists important factors to consider when replacing a UPAC module.

Technical Support

Provides information on how to contact technical support.

Related Documents

Document History

Appendix A: Used IP Ports

Appendix B: RJ45 Connections

B.1 Cables for DCT1800 and DCT1900

Details the RJ45 and D-SUB cable wiring for connecting DCT1800/1900 systems.

B.2 Cables for BusinessPhone

Describes the cable wiring for connecting UPAC to a BusinessPhone system.

B.3 Cables for ESPA protocol and the Ascom Line protocol

Details the cable wiring for ESPA and Ascom Line protocols to external equipment.

Appendix C: Fault Handling Configuration Example

Appendix D: Alarm Action Configuration Examples

Appendix E: Getting Started

Appendix F: Protocol Limitations

ESPA Limitations

Details limitations of the ESPA protocol, including protocol blocks and records.

Protocol Blocks

Explains the structure of ESPA protocol blocks and their specific functionalities.

Protocol Records

Lists specific ESPA protocol records and their supported or unsupported features.

Advanced parameters

Mentions advanced parameters related to ESPA protocol.

Limitations in the Ascom Line Protocol

Describes limitations specific to the Ascom Line protocol.

Related product manuals