Note:
If you set two different values for the same parameter through PPM and the
46xxsettings.txt file, the PPM settings override the settings in the 46xxsettings.txt
file.
Administering Presence
Presence overview
Presence is a feature that indicates the availability status of a contact. The phone periodically
publishes its own presence status and retrieves the presence status of a contact from Avaya
Aura
®
Presence Services.
Presence services facilitates aggregation of presence information collected from the following
resources:
• Application Enablement ServicesServices
• Microsoft Office
™
Communicator Server
• eXtensible Messaging and Presence Protocol (XMPP) Server
Presence services categorizes users into two types:
• Watcher: A user who is viewing the presence status.
• Presentity: A contact whose presence status is being viewed. Presentity is also referred to
as Buddy.
A user can simultaneously be a Watcher and Presentity.
Users can manually set their own presence through the phone menu. You can configure the
phone to use the Send All Calls (SAC) feature when the user sets the Do Not Disturb (DND)
status.
Access Control List
The Access Control List specifies whether other users on the network can view the presence of
another user. By default, users can automatically see the presence of other users. You can disable
the automatic viewing by setting the PRESENCE_ACL_CONFIRM parameter in the 46xxsettings
file.
The phones that are in 1XC Shared Control Mode with a 1XC soft client can control automatic
viewing. The 1XC softclient displays a popup window to the presentity that prompts whether to
allow or to restrict the display of the presence information.
Instant Messaging
Instant Messaging (IM) is available to the user if the Presence feature is operational, and the SIP
signaling is set to TLS. Users can communicate through text messages by using this feature. The
phone stores the IM conversations in the History log. Each phone can store IMs up to 2 MB. If a
user logs out of a phone and logs back into a different phone, the IM history is not available.
Phone administration
January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP
Deskphones SIP 104
Comments on this document? infodev@avaya.com
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