Avaya 9600 Series - Downloading and Saving the Software; Upgrading the Device Manually

Tip:
Fatal error occurs when the file size is too large, missing signature or if the signature
validation fails, file is not found, file download failure, fails to write to the flash memory,
file is incompatible with the hardware, or during any parsing error.
Downloading and saving the software
Before you begin
Ensure that your file server is set up.
Procedure
1. Go to the Avaya Support website.
2. In the Enter Your Product Here field, enter .
3. In the Choose Release field, click the required release number.
4. Click the Downloads tab.
The system displays a list of the latest downloads.
5. Click the appropriate software version.
The system displays the Downloads page.
6. In the File field, click the zipped file and save the file on the file server.
7. Extract the zipped file and save it at an appropriate location on the file server.
8. From the latest downloads list, click the settings file.
The system displays the Downloads page.
9. In the File field, click the settings file and save the file at an appropriate location on the file
server.
Upgrading the device manually
About this task
Use the Avaya-provided upgrade script files and the application files that are included in the zip
files to upgrade the phones. Ensure that all the files are together on the file server. Do not modify
the files. Use this procedure to download the latest version of the software to the file server.
Procedure
1. Stop the file server.
Downloading and saving the software
January 2020 Installing and Administering Avaya 9601/9608/9611G/9621G/9641G/9641GS IP
Deskphones SIP 131
Comments on this document? infodev@avaya.com