BD BACTEC FX40 - Page 157

7 – Troubleshooting
157
WE07 The instrument
has lost
connectivity to the
server database.
Vial may only be
returned
anonymously.
An ongoing vial was pulled
from an instrument in
degraded mode in a
BD EpiCenter™
configuration.
Return the vial to the station from
which it was removed to continue to
test the vial anonymously.
Identify the vial when communications
with BD EpiCenter™ are
reestablished.
WE14
Exit with vial
information
pending on
screen?
Message appears if you
select “Exit” without saving
data on Vial Entry, or if you
exit Positive or Negative
Removal display without
scanning a pulled vial or
confirming the sequence
number of a manually entered
vial.
Select Yes to exit without saving the
data.
Select No to return to the display with
data retained on the display.
Then select Save to save the data.
WE16
Only one FX40
may be open at a
time while
performing vial
workflows.
You opened a second
instrument door.
Only one instrument can be open for
vial entry /removal or maintenance
activities.
WE17
Sequence
scanned belongs
to vial in station
above. Consult
Manual!
A known vial sequence
number is scanned for a vial
currently in the instrument.
Vial may have been removed
when instrument was offline.
Vials may have been
swapped.
The sequence and station are
shown at the top of the
message box.
For optimal recovery, subculture both
vials (the scanned vial and the one in
the station named in the message).
You may also apply a replacement
barcode to either or both vials and
reenter them with Vial Entry to
continue testing.
WE20
Scanned
accession, shown
above, is not the
accession
associated to vial.
If necessary,
disassociate
accession at
Culture Screen.
During Vial Entry or ID
Anonymous, you scan or
enter an accession and vial
sequence number, but the
sequence belongs to a
different accession.
To change the accession, go to Culture
– Vial display and disassociate the vial
from the accession number.
Then enter the correct accession
number.
Select OK to remove the message
box.
WE21
Vial sequence is a
replacement
barcode. Select a
medium type.
Replacement vial barcode
labels have a generic medium
type of 99.
The system performs
optimally when the correct
medium type is known for a
given vial.
Select the medium type by selecting
the Media field and selecting the
correct medium type in the dropdown
box.
Select OK to remove the message
box.
Error
No.
Message Possible Cause(s) Corrective Action(s)