4 – Operation
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4.10 Responding to Alarms and Errors
When the system encounters an alert or error condition, the error message is displayed on the screen.
Some alerts are only written to the system event log or alert list. In general, system alerts represent
fault conditions that the instrument encounters; and activity (workflow) errors occur when some action
you have performed was not what the system expected. In most cases, you can usually perform the
correct action without exiting the current activity.
Messages are listed in Section 7.2 and are sorted by the error code. The table suggests some possible
causes of errors and alerts, and provides possible corrective actions.
System alerts can be viewed and printed in the System Alerts display. Refer to Section 5.3.5.
4.11 Power Failures
When power to the system is lost, the tablet displays a message that power has been lost and initiates
an orderly shutdown of the user interface. The system restarts automatically when power is restored.
All data is saved and is maintained when power is lost.
If power is lost for more than 40 minutes, to ensure maximum recovery it is recommended that all vials
in the affected instrument(s) be subcultured. To avoid the burden of manually subculturing vials in a
power outage, the instrument can be connected to an emergency power line or UPS.
Vials may be accessed during power failures by simply opening the door. If you move or remove any
vials while power is removed, messages will be generated when power is restored. Be sure to keep
track of what vials you remove during power failures to assist in resolving these messages.
If any persistent alerts are displayed when power is lost, the alert is redisplayed when power is
restored.
CAUTION
If the recommended corrective actions do not solve the problem,
contact BD.
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