184
Troubleshooting
Fault Cause Repair
Sewing-/
Embroidery
computer
LED sewing light
does not light up
at «Start-/Stop»-
button
LED sewing light
and free-arm light
do not light up
Lower thread
indicator reacts
Sewing-/
Embroidery
computer
Upper thread
indicator does not
respond
Lower thread
indicator does not
respond
Update error
sewing-/embroidery computer fails to
run or runs slowly
turn the power switch to «0»
LED defective
LED defective
deactivated in the Setup Program
thread used/broken
deleting or overwriting data
not activated in the Setup Program
not activated in the Setup Program
USB stick is not recognized
Update process is blocked (hourglass
stays on Display)
Update-data aren't identified
⦁
check the setting in the Setup Program
⦁
alter the speed control
⦁
place the sewing-/embroidery computer in a warm room one
hour before use
⦁
turn the power switch to «I»
⦁
take the sewing-/embroidery computer to the nearest
authorized BERNINA dealer
⦁
take the sewing-/embroidery computer to the nearest
authorized BERNINA dealer
⦁
take the sewing-/embroidery computer to the nearest
authorized BERNINA dealer
⦁
activate in the Setup Program
⦁
wind thread and thread
⦁
touch to confirm or touch to cancel
⦁
activate in the Setup Program
⦁
activate in the Setup Program
⦁
use a BERNINA USB stick
⦁
remove the stick and turn the sewing computer off and on
again. Proceed with the update as indicated by the message
⦁
don't save update-data in a folder
⦁
unzip update-data
General Explanation Repair
Messages
Stitch width not
adjustable
setting activated in the security
program
⦁
deactivate setting
Display is inactive calibration data incorrect
eco-function active
⦁
re-calibrate the Display in the Setup Program
⦁
turn off eco function
Needle breaks needle not correctly inserted
fabric was pulled
fabric was pushed when using thick
material
poor quality thread with knots
⦁
tighten the needle clamp screw
⦁
do not pull the fabric during sewing
⦁
use the correct presser foot for thick material (e.g. Jeans foot
No. 8) use height compensating tool when sewing over a
thick seam
⦁
use quality thread (Isacord, Mettler, Gütermann etc.)
⦁
always remove the hook after a needle breakage and check
the magnetic back of the hook for broken off needle parts