Brother ADS-2000e - Long Paper Jam

Troubleshooting
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9
Long Paper Jam 9
Long paper refers to any paper over 11.69 inches (297 mm) but less than 34 inches (863 mm). To avoid a
long paper jam, you must select Long Paper for Scan Size or Document Size.
 When you scan from your PC
• Change Scan Settings (ControlCenter4) (Windows
®
) on page 67
• Change Scan Settings (ControlCenter2) (Macintosh) on page 89
 When you scan from the machine (ADS-2500We)
Confirm the following settings on the LCD:
(Scan to USB/FTP/Network/email Server)
• 2-sided Scan: Off
• Scan Type: Color or Black and White
• Auto Deskew: Off
• Skip Blank Page: Off
(Scan to PC)
• 2-sided Scan: Off
• Auto Deskew: Off