For New Zealand
Warranty - For details about the warranty on your Brother Product, please visit: www.brother.co.nz
FREE Installation - To arrange to have your new MFC9420CN (ONLY) installed by a professional
Service Technician, free of charge*#, please call 0800 MFC INSTALL (0800 632 467) and speak
to our friendly staff. If such an installation service is surplus to your needs similar assistance can
be provided over the telephone on this same number.
* The installation is such that it covers:
- The unpacking, assembly and connection of the MFC9420CN via a local (USB or Parallel)
connection to a single computer, power and telephone as desired;
- Basic, as indicated in the Quick Setup Guide, software and device driver installation;
- Basic, as indicated in the Quick Setup Guide, programming of the MFC9420CN's User
Settings.
# The installation does not cover:
- Travel for more than 30kms from the Service Technician's workshop;
- A network wide installation. In such environments a single computer installation can be
covered but the presence of a designated IT Professional Network Systems Administrator
is required, such a person should then also facilitate any further network installation
requirements;
- Repairing or troubleshooting Computer or Operating System issues (such as the
download and/or installation of patches, updates or Service Packs);
- Providing required cabling (or other items) not listed on the MFC9420CN's Packing List;
- Advanced programming of the MFC9420CN beyond simple guidance as would be
imparted in the course of following a standard setup process (such as entering a complete
One Touch and Speed Dial list).
Repair - For warranty service for your Brother Product you will need evidence of original purchase
(e.g. a copy of the sales docket).
Contact Brother International (NZ) Limited for details about your nearest Registered Warranty
Service Agent or visit: www.brother.co.nz
.
Support - For support for your Brother Product other than what you can resolve through the User
Guide, Visit our website: www.brother.co.nz
or visit our Solutions website for FAQs (Frequently
Asked Questions), Driver Updates & Utilities, Product Support: http://solutions.brother.com
.
You can contact the Helpdesk for any technical or customer care/support enquiry you may have
about your Brother Product.
MFC9420CN Support Team
Brother International (NZ) Limited
Phone: 0800 632 467 - ONLY for the MFC9420CNFax: 0800 837 822
Web Enquiry: http://www.brother.co.nz/public/support/helpdeskEnquiryForm.asp
or select from http://www.brother.co.nz
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