2-84
Confidential
4.8 Troubleshooting for Fuser Unit Problems
4.8.1 Fuser unit failure
4.9 Troubleshooting for Laser Unit Problems
4.9.1 Laser unit failure
Step Cause Remedy
1
Connection failure of the center 
thermistor harness
Reconnect the center thermistor harness.
2
Connection failure of the side 
thermistor harness
Reconnect the side thermistor harness.
3
Connection failure of the heater 
harness
Reconnect the heater harness.
4
Connection failure of the eject 
sensor PCB flat cable
Reconnect the eject sensor PCB flat cable.
5
Eject sensor PCB failure Replace the eject sensor PCB ASSY.
6
Low-voltage power supply PCB 
failure
Replace the low-voltage power supply PCB 
ASSY.
7
Fuser unit failure Replace the fuser unit.
8
Main PCB failure Replace the main PCB ASSY.
Note:
• Turn the power switch OFF and then ON again. Leave the machine for 15 minutes. 
This problem may then be cleared.
• The machine may recover from the error, when the test printing of the maintenance 
mode for service personnel is started. However, conducting this operation while the 
heater has not yet cooled may cause the fuser unit to melt. Be careful.
<User Check>
- Turn ON the power switch, then open the front cover and the back cover. Leave the 
machine for a while to remove condensation. 
Step Cause Remedy
1
Wrong adjusted value of laser unit 
entered
Refer to “1.4 Setting Serial Number and 
Entering Adjusted Value of Laser Unit” in 
Chapter 4, and enter the adjusted value of 
the laser unit correctly.
2
Ground plate contact failure Retighten the screws to secure the laser unit 
ground plate.
3
Laser unit attachment failure Reattach the laser unit.
4
Connection failure of the laser unit 
flat cable
Reconnect the laser unit flat cable.
5
Laser unit failure Replace the laser unit.
6
Main PCB failure Replace the main PCB ASSY.