2-23
Confidential
3.2.2 Touch panel models
Error Messages
Description
Error 
codes
Refer 
to:
Upper line Lower line
Access Denied Function Locked Failed in print limit ID 
authentification on PC print or PC 
print is forbidden. 
--- 2-85
Function Locked. Job 
Deleted. Press Stop 
[X].
Failed in print limit ID 
authentification on Secure print or 
PC print is forbidden. 
--- 2-85
Cartridge Error Put the Toner 
Cartridge back in.
The new toner sensor could not 
detect the new toner cartridge 
correctly.
4F01 2-39
Cooling Down Wait for a while The side thermistor of the fuser 
unit or the internal temperature 
sensor detected a temperature 
higher than the specified value.
6801 2-41
Cover is Open Close the ADF Cover. The ADF cover sensor detected 
that the ADF cover was open.
A400 2-51
Close the Front Cover. The front cover sensor detected 
that the front cover was open.
6001 2-40
Close the Back Cover 
of the machine.
The eject sensor detected that the 
fuser cover was open.
6004 2-40
Make sure there is no 
paper jammed inside 
the machine and close 
the Back Cover, then 
press [Retry].
The eject sensor was ON when the 
power switch was turned ON.
7C00 2-46
Document Jam Open the ADF cover 
and clear the scanner 
jam, then press 
Stop[x].
The first side document scanning 
position sensor detected that the 
document length was 90 cm or 
longer while scanning the 
document.
A200 2-50
The first side document scanning 
position sensor has not detected 
the top of the document even after 
the document has been fed for the 
specified distance.
A300 2-51
Drum ! Open the Front Cover 
and slide the green tab 
across the Drum Unit 
several times.
Detected discharge that may be 
attributable to dirty corona wire on 
the drum unit.
6A00 2-43
Failed to Set Make sure the phone 
line is connected. If 
connection fails, call 
phone service 
company. Press 
stop[x] if you do not 
connect a phone line.
Completed auto-detect as line cord 
remained connected to the 
external terminal.
--- 2-94
Jam 2-sided Pull out the 2-sided 
Tray and remove the 
jammed paper.
The registration front sensor does 
not detect paper pass within the 
specified time after the first side 
was printed in duplex printing 
mode.
7700 2-46