4-19 Confidential
Error Code
(Hex)
Symptom Probable Cause Solution
B0-BC Not used.
CIS defective Replace the scanner cover
(scanner unit).
BD
Black level data error.
Main PCB defective
Replace the main PCB.
BE-DE Not used.
DF Modem error. Main PCB defective
Replace the main PCB.
E0, E1 Not used.
E2
Wired LAN MAC address
not registered. *
1
MAC address not
registered correctly
Replace the main PCB.
E3
Wireless LAN MAC
address not registered. *
2
MAC address not
registered correctly
Replace the WLAN
PCB.
E4 Not used.
Reregister the cordless
handset ID code.
Replace the cordless
handset.
E5 Write error in EEPROM
on the cordless PCB. *
3
The base ID code and
cordless handset ID
code registered are
mismatched.
Replace the cordless
PCB.
E6 Write error in EEPROM. Main PCB defective Replace the main PCB.
Reregister the cordless
handset ID code.
Replace the cordless
handset.
E7
No communication
between cordless PCB and
cordless handset. *
3
The base ID code and
cordless handset ID
code registered are
mismatched.
Replace the cordless
PCB.
CIS defective Replace the scanner
cover (scanner unit).
E8 Data scanning error during
transmission.
Main PCB defective Replace the main PCB.
E9 Not used.
*
1
For wired LAN-enabled models
*
2
For wireless LAN-enabled models
*
3
For models with cordless handset