Upgrading Legacy Clients
R81 Harmony Endpoint Server Administration Guide|128
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The client remains encrypted.
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All existing user and policy settings are discarded. Only partition keys are kept.
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Full Disk Encryption goes through the Deployment Phase
To upgrade a client package from Full Disk Encryption EW:
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If you know the Validation Password, do the procedure in
"Upgrading Endpoint Security
Clients" on page122
.
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If you do not know the Validation Password, do the procedure below.
To upgrade a client package from Full Disk Encryption MI or from EW without the
password:
1. In the existing MI or EW environment, create a user or user group with this name:
_allow_upgrade_
This user or group does not require permissions.
2. Update all of the Full Disk Encryption MI or EW clients with the new user or group.
a. In the Full Disk Encryption MI or EW Management Console, go to the container that
contains all clients.
b. Right-click the object and select Properties.
c. In Properties > Software tab, select Full Disk Encryption and click Properties.
d. Expand User Group, right-click Users, and select Add Users.
e. Browse to find the _allow_upgrade_ user and select Add to Selected Users.
f. Click OK.
3. Make sure that all clients are connected to the server and receive the update after the
next heartbeat.
4. Install a new Initial Client on the legacy client computers.
To upgrade a client package from Full Disk Encryption for Mac:
Do the procedure in
"Upgrading Endpoint Security Clients" on page122
.
What effect does an upgrade have on users?
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Users are instructed to use their Windows password for the first Pre-boot after the
upgrade and deployment completes.
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The Pre-boot page looks slightly different.
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