Check Point HARMONY R81 - Logging into Web Remote Help Portal

Web Remote Help
R81 Harmony Endpoint Server Administration Guide|405
3. In the Advanced Pre-boot Settings window, Remote Help area, select a Remote Help
response length.
4. Click OK.
5. Click OK.
6. Install policy.
Logging into Web Remote Help portal
You can log into Web Remote Help portal using one of these methods:
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Password Login
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Token Login
Password Login is the default method and shows when you first connect to the portal. The link
in the right bottom corner of the Endpoint Security Web Remote Help window lets you toggle
between the two login methods.
To login using Password Login method:
1. Enter a User Name and select a domain name from the Domains list.
Notes -
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You can set the user name in UPN format, for example: UserName@example.com
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Domain name for the internal users is internal-users
2. Enter the Password.
3. Click Log In.
To login using Token Login method:
1. Enter a User Name and select a domain name from the Domains list.
Notes -
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You can set the user name in UPN format, for example:
UserName@ExampleCompany.com
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Domain name for the internal users is internal-users
2. Click Next.
3. Enter the Challenge string into your token.
4. Enter the Response generated by the X.99 Token .
5. Click Login.