Check Point HARMONY R81 - Troubleshooting the Installation

Troubleshooting the Installation
R81 Harmony Endpoint Server Administration Guide|130
Troubleshooting the Installation
Administrative Privileges
Installation of Endpoint Security requires the user to have administrator privileges.
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Installing or uninstalling the client on Windows 7 and higher with active UAC (User
Access Control) requires the user to invoke the installer with the "run as administrator"
option.
To enable this right-click mouse option, add the following information to the registry:
[HKEY_CLASSES_ROOT\Msi.Package\shell\runas\command]
@=hex
(2):22,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,
00,6f,00,74,\
00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,0
0,5c,00,6d,00,\
73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00,78,00,65,00,2
2,00,20,00,2f,\
00,69,00,20,00,22,00,25,00,31,00,22,00,20,00,25,00,2a,00,00,00
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To install or uninstall using the command line, the user must have administrator
privileges ("Run as administrator").
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Microsoft packages. During installation, the 1720 error message may occur:
"Error 1720. There is a problem with this Windows Installer
package.
A script required for this install to complete could not be
run.
Contact your support personnel or package vendor.
Custom action ExtractConfigs script error -2147024770, : Line
2, C?"
Microsoft suggests KB311269: Register the WScript object by running the "wscript
-regserver" command from a command prompt or from the Run option on the Start
menu.
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For information about the DES encryption on Windows 7 clients, see "Step 1 of 3:
Configuring the Active Directory Server for Authentication" on page177 .
Repairing Clients
If a client deployment fails, you can Repair the client, which installs the Endpoint Security client
on the computer again. Repair a client in one of these ways