Managing Computers
R81 Harmony Endpoint Server Administration Guide|89
5. Click OK.
6. On the SmartEndpoint toolbar, select File > Save.
To remove authorized users from the computer:
1. Right-click a computer in the Users and Computers tree and select Full Disk Encryption
> Authorize Pre-boot users.
2. In the Authorized Pre-boot users window, select a user and click Remove.
3. Click OK.
4. On the SmartEndpoint toolbar, select File > Save.
Resetting a Computer
When the Endpoint Security client is installed on a computer, information about the computer
is sent to and stored on the Endpoint Security Management Server. Resetting a computer
means deleting all information about it from the server. Resetting a computer does not remove
the object from the Users and Computers tree or change its position in the tree.
Important - You can only reset a computer if the Endpoint Security client is not
installed. If you reset a computer that has Endpoint Security installed, important data
will be deleted and the computer can have problems communicating with the
Endpoint Security Management Server.
You might choose to reset a computer if:
n
The Endpoint Security Client has been uninstalled or the computer is re-imaged.
n
It is necessary to reset the computer's configuration before a new Endpoint Security
Client is installed. For example, if the computer is being transferred to different person.
Computer reset:
n
Removes all licenses from the computer.
n
Deletes Full Disk Encryption Recovery data.
n
Deletes the settings of users that can log on to it.
n
Removes the computer from Endpoint Security Monitoring.
n
Deletes the Pre-boot settings.
n
Is marked as unregistered.
After you reset a computer, you must reformat it before it can connect again to the Endpoint
Security service.
Note - Resetting a Computer is different than deleting it. If you delete a computer,
everything in the databases that is connected to that computer is deleted.
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