Check Point Full Disk Encryption Self-Help Portal
R81 Harmony Endpoint Server Administration Guide|205
Check Point Full Disk Encryption Self-Help Portal
The Self-Help Portal lets users reset their own passwords for Full Disk Encryption. To use the
Self-Help Portal, the user must register to the portal first. After registration users can use the
Self-Help Portal for password recovery.
The Self-Help Portal only works with Active Directory users. Make sure that the Endpoint
Security Active Directory Scanner is configured and that the Active Directory is scanned.
The portal is available for desktop and mobile devices.
For supported browsers and devices, see the
R81 Release Notes
.
Activating the Self-Help Portal
You must enable the Self-Help Portal on the Endpoint Security Management Server to activate
it.
Note - In Gaia Portal > Hosts and DNS page, make sure to configure:
n
The DNS Sever
n
Domain Name
n
DNS suffix
To enable the Self-Help Portal:
On the Endpoint Security Management Server, run these commands:
cd $UEPMDIR/engine/scripts
selfhelp_cmd enable
Note that this restarts the Endpoint Security Management Server.
After activation, the Self-Help Portal is available at:
http://<IP Address of Endpoint Security Management Server>/eps_shp
To disable the Self-Help Portal, run:
selfhelp_cmd disable
To query the status the Self-Help Portal, run:
selfhelp_cmd status