Check Point Full Disk Encryption Self-Help Portal
R81 Harmony Endpoint Server Administration Guide|206
Configuring the Self-Help Portal
The Self-Help Portal only works with Active Directory users. Before you can use the Portal,
make sure that the Endpoint Security Active Directory Scanner is configured and that the
Active Directory is scanned.
Users must be authorized for Pre-boot on one or more computers before they register in the
Portal.
To configure Self-Help Portal settings in SmartEndpoint:
1. In the Policy Tab, in a OneCheck User Settings rule, right-click the Allow password
Self Help action and select Edit.
2. Select Allow password self-help to let users recover their password by answering
questions. Clear the option to not let users recover their password by answering
questions.
3. Make selections to configure the options for Enrollment to the Portal and Password
Assistance.
4. Click Questions Bank to select which questions are asked for user enrollment to the
Self-Help Portal.
5. Click OK.
6. Click OK.
7. Save.
8. Click Install Policy and select the Self-Help Settings Policy.
Users can register to the Self-Help Portal and use it to recover passwords.
The portal address is:
http://<IP Address of Endpoint Security Management Server>/eps_shp
User Settings for the Self-Help Portal
You can force users to re-register to the Self-Help Portal or block users from recovering
password in the portal.
To change a user's settings for the Self-Help Portal:
1. In SmartEndpoint, in the Users and Computers tab, right-click on a user and select User
Authentication (OneCheck).
2. Select Reset Self-Help Enrollment to force the user to re-register to the portal.
To Next Page