Cisco 7800 Series

Description and More InformationFeature
The PLK Support for Queue Statistics feature enables the users to query the call queue statistics
for hunt pilots and the information appears on phone screen.
The Cisco IP Phone 7811 does not support this
feature.
Note
See Set Up Softkey Template, on page 160.
PLK Support for Queue Statistics
Allows the user to dial E.164 numbers prefixed with a plus (+) sign.
To dial the + sign, the user needs to press and hold the star (*) key for at least 1 second. This
applies to dialing the first digit for an on-hook (including edit mode) or off-hook call.
Plus Dialing
Prevents users who share a line from adding themselves to a call and from viewing information
on their phone display about the call of the other user.
The Cisco IP Phone 7811 does not support
privacy.
Note
See barge information in the documentation for your particular Cisco Unified Communications
Manager release.
Privacy
The Cisco Unified Communications Manager administrator can configure a phone number
that the Cisco IP Phone dials as soon as the handset goes off hook. This can be useful for
phones that are designated for calling emergency or “hotline” numbers.
See directory number information in the documentation for your particular Cisco Unified
Communications Manager release.
Private Line Automated Ringdown
(PLAR)
Submit phone logs or report problems to an administrator.
See Problem Report Tool, on page 158.
Problem Report Tool (PRT)
You can assign features, such as New Call, Call Back, and Forward All to line buttons.
The Cisco IP Phone 7811 does not support this
feature.
Note
See phone button templates in the documentation for your particular Cisco Unified
Communications Manager release.
Programmable Feature Buttons
Allows users to submit information about problem phone calls by pressing a button. QRT
can be configured for either of two user modes, depending upon the amount of user interaction
desired with QRT.
Quality Reporting Tool (QRT)
Allows you to enable/disable the Recents softkey on a phone.Recents
Allows users to call the most recently dialed phone number by pressing a button or the Redial
softkey.
Redial
Cisco IP Phone 7800 Series Administration Guide for Cisco Unified Communications Manager
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Telephony Features for the Cisco IP Phone