Display Network Information Screen
Use the information displayed on the Network Info screen to resolve connection issues on a phone.
A message is displayed on the phone if a user has trouble connecting to a phone network.
Procedure
Step 1
To display the Status menu, press Applications .
Step 2
Select Admin settings > Status > Status messages.
Step 3
Select Network Info.
Step 4
To exit Network Info, press Exit.
Display Network Statistics Window
To display the Network Statistics screen, perform these steps:
Procedure
Step 1
Press Applications .
Step 2
Select Admin Settings > Status > Network Statistics.
Step 3
To reset the Rx Frames, Tx Frames, and Rx Broadcasts statistics to 0, press Clear.
Step 4
To exit the Status menu, press Back .
Network Statistics Fields
The following table describes the information in the Network Statistics screen.
Table 20: Network Statistics Fields
DescriptionItem
Number of packets sent by the phoneTx Frames
Number of broadcast packets sent by the phoneTx broadcast
Total number of unicast packets transmitted by the phoneTx unicast
Number of packets received by the phoneRx Frames
Number of broadcast packets received by the phoneRx broadcast
Total number of unicast packets received by the phoneRx unicast
Cisco IP Phone 7800 Series Administration Guide for Cisco Unified Communications Manager
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Cisco IP Phone Status
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