Cisco 7906G Administration Guide

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Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager 5.1
OL-11515-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
TFTP access error TFTP server is pointing to a
directory that does not exist.
• If you are using DHCP, verify that the
DHCP server is pointing to the correct
TFTP server.
• If you are using static IP addresses, check
configuration of TFTP server. See the
“Network Configuration Menu” section
on page 4-7 for details on assigning a
TFTP server.
TFTP Error The phone does not recognize
an error code provided by the
TFTP server.
Contact the Cisco TAC.
TFTP file not found The requested load file (.bin)
was not found in the TFTPPath
directory.
Check the load ID assigned to the phone (from
Cisco
Unified CallManager, choose Device >
Phone). Verify that the TFTPPath directory
contains a
.bin file with this load ID as the
name.
TFTP server not
authorized
The specified TFTP server
could not be found in the
phone CTL.
• The DHCP server is not configured
properly and is not server the correct
TFTP server address. In this case, update
the TFTP server configuration to specify
the correct TFTP server.
• If the phone is using a static IP address,
the phone may be configured with the
wrong TFTP server address. In this case,
enter the correct TFTP server address in
the Network Configuration menu on the
phone.
• If the TFTP server address is correct,
there may be a problem with the CTL file.
In this case, run the CTL client and
update the CTL file, making sure that the
proper TFTP servers are included in this
file.
Table 7-2 Status Messages on the Cisco Unified IP Phone 7906G and 7911G (continued)
Message Description Possible Explanation and Action

Cisco 7906G Specifications

General

Brand	Cisco
Model	7906G
Category	IP Phone
Language	English