Cisco Limited Lifetime Hardware Warranty Terms
xii
Catalyst 2950 Desktop Switch Hardware Installation Guide
78-11157-05
3. To read translated and localized warranty information about your product,
follow these steps:
a. Enter this part number in the Warranty Document Number field:
78-6310-02C0
b. Select the language in which you would like to view the document.
c. Click Go.
The Cisco warranty page appears.
d. Read the document online, or click the PDF icon to download and print
the document in Adobe Portable Document Format (PDF).
You can also contact the Cisco service and support website for assistance:
http://www.cisco.com/public/Support_root.shtml.
Duration of Hardware Warranty
A Cisco product hardware warranty is supported for as long as the original end
user continues to own or use the product, provided that the fan and power supply
warranty is limited to five (5) years. In the event of a discontinuance of product
manufacture, the Cisco warranty support is limited to five (5) years from the
announcement of the discontinuance.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a
replacement part within ten (10) working days after receipt of the Return
Materials Authorization (RMA) request. Actual delivery times can vary,
depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty
remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the
product directly from Cisco, contact your Cisco Sales and Service Representative.
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