4-3
Catalyst 2950 Desktop Switch Hardware Installation Guide
78-11157-05
Chapter 4 Troubleshooting
Diagnosing Problems
Table 4-1 describes how to detect and solve these problems.
Table 4-1 Common Problems and Solutions
Symptom Possible Cause Resolution
Poor performance or
excessive errors.
Duplex autonegotiation mismatch. Refer to the switch software
configuration guide for
information about identifying
autonegotiation mismatches.
Cabling distance exceeded.
• Port statistics show excessive
FCS
1
, late-collision, or
alignment errors.
• Refer to the switch software
configuration guide for
information about
displaying port statistics.
• For 10BASE-T, 100BASE-TX,
and 1000BASE-T connections:
–
The distance between the
port and the attached device
exceeds 328 feet
(100 meters).
• Reduce cable length to
within the recommended
distances.
–
If the switch is attached to a
repeater, the total distance
between the two end
stations exceeds the cabling
guidelines.
• Refer to your repeater
documentation for cabling
guidelines.
• For GBIC
2
module port
connections: The distance
between the GBIC module port
and the attached device exceeds
the GBIC cabling guidelines.
• Refer to your GBIC module
documentation for cabling
guidelines.
• For SFP
3
module port
connections: The distance
between the SFP module port
and the attached device exceeds
the SFP cabling guidelines.
• See Table 2-2 on page 2-16
for SFP cabling guidelines.