Cisco Unified 8961 - Forced Authorization Code; Hold; Place Call with Fast Dial Button

Place Call with Fast Dial Button
Procedure
Step 1
Press Fast Dial.
Step 2
Sign in to Personal Directory.
Step 3
Select Personal Fast Dials.
Step 4
Perform one of the following actions:
•
Use the keypad to enter the fast-dial code.
•
Scroll to and select a fast-dial code and then press the Dial softkey.
Forced Authorization Code
Your system administrator can set up your phone to request that you enter a Forced Authorization Code (FAC)
after you dial a phone number. The FAC controls access to phone numbers, and your system administrator
assigns FACs.
When required, the phone displays Enter Authorization Code, the dialed number changes to
“********”, and you hear a special tone. Enter the FAC for the call using the keypad, noting that the phone
displays a “*” instead of the number entered.
Related Topics
Client Matter Code, on page 88
Hold
Hold allows you to put an active call into a held state. Your phone allows one active call at a time; other calls
are put on hold.
Hold works with your phone handset as well as with USB headsets.
Hold call
Procedure
Step 1
To put a call on hold, press the Hold hardkey.
The Hold icon displays and the line button pulses green.
Step 2
To resume the highlighted call, do one of these:
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
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Calling Features
Place Call with Fast Dial Button