Cisco Unified 8961 User Manual

Park Call Using Assisted Directed Call Park
Procedure
Step 1
During a call, press Directed Call Park displaying an idle Line Status indicator.
Step 2
Retrieve the call from any other Cisco Unified IP Phone in your network as follows:
a) Enter the park retrieval prefix.
b) Dial the Directed Call number.
Example:
If the park retrieval prefix is “99” and the Directed Call number is “1234,” enter 991234.
Step 3
If you do not retrieve the call within a certain amount of time (set by your system administrator) you receive
an alert tone, at which time you can:
•
Press Resume to resume the call on your phone.
•
Retrieve the call from another phone.
If you fail to retrieve or resume the call within a specified amount of time, the call is directed to another
destination (set up by your system administrator), such as voicemail. If the call gets redirected, it can no longer
be retrieved by using Call Park.
Park Call Using Manual Directed Call Park
Procedure
Step 1
During a call, press Transfer .
Step 2
Enter the Directed Call number where you will park the call.
Step 3
Press Transfer again to finish parking the call, then hang up.
Step 4
Retrieve the call from any other Cisco Unified IP Phone in your network as follows:
a) Enter the park retrieval prefix.
b) Dial the Directed Call number.
Example:
If the park retrieval prefix is “99” and the Directed Call number is “1234,” enter 991234.
Step 5
If you do not retrieve the call within a certain amount of time (set by your system administrator) you will
receive an alert tone, at which time you can:
•
Press Resume to resume the call on your phone.
•
Retrieve the call from another phone.
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
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Calling Features
Park Call Using Assisted Directed Call Park

Cisco Unified 8961 Specifications

General

Brand	Cisco
Model	Unified 8961
Category	IP Phone
Language	English