Displays the date and time, and information (such as phone number) about the selected line.
(If you are on a call and highlight the header instead of a call, the softkeys that display are the
same as those that display when the phone is idle. This is useful, for example, if you want to
access the Forward All or New Call softkeys while you are on a call.)
Header1
Displays information (such as call status and duration) about a connected call on the selected
line.
The timer counts the call duration in minutes and seconds (MM:SS) until the call exceeds 60
minutes. Then the timer counts hours and minutes (HH:MM).
Session label (for connected
call)
2
Display information (such as call status and duration) about held calls associated with the selected
line.
Calls are displayed on the right side of the phone screen from the oldest (at the top) to the newest.
Press the session button next to a Held Call icon to resume the held call for that session.
The timer counts the call duration in minutes and seconds (MM:SS) until the call exceeds 60
minutes. Then the timer counts hours and minutes (HH:MM).
Session label (for held call)3
Touch-sensitive softkey options.Softkeys4
Displays if your system administrator has assigned the Answer feature to the programmable
feature button.
Press this label or the corresponding button to answer the oldest incoming call without having
to scroll down the call list and select the call.
Answer label5
Displays if you or your system administrator assigned a speed dial to the programmable feature
button.
Speed-dial label6
Display information about nonprimary phone lines.Nonprimary line labels7
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
26
Features of Your Cisco Unified IP Phone
Phone Screen
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