Procedure
Step 1
Press Hunt Group to sign in.
Visual confirmation displays briefly.
Step 2
Press Hunt Group again to sign out.
Display Queue Statistics
Use the queue statistics to check the status of the hunt group queue.
Procedure
Step 1
Press QueueStatus. The Queue status window appears.
Step 2
To refresh the statistics, press Refresh.
Step 3
To exit, press Exit.
Intercom
Intercom allows you to place and receive one-way calls using a dedicated or dialable intercom line.
When you place an intercom call, the recipient’s phone autoanswers with mute activated (whisper mode) and
broadcasts your message through the recipient’s speakerphone, headset, or handset, if one of these devices is
active.
After receiving the intercom call, the recipient can initiate two-way audio (connected mode) to allow for
further conversation.
Place Dedicated Intercom Call
Procedure
Step 1
Press Intercom.
Your phone enters whisper mode until the recipient accepts the intercom call. If you are on an active call, that
call is placed on hold.
Step 2
Listen for the intercom alert tone, then begin speaking.
Step 3
Press Intercom to end the call.
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
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Calling Features
Display Queue Statistics