Personal Directory Troubleshooting
Cannot Sign In to Personal Directory
You are unable to sign in to your personal directory.
Possible Cause
•
You are using your password to sign in, not your personal identification number (PIN).
•
Your PIN needs to be reset.
Solution
•
Use your PIN, not your password.
•
Contact your system administrator.
User Options Web Page Problems
Cannot Access User Options Web Pages
You are unable to access your User Options web pages.
Possible Cause
Your password needs to be reset.
Solution
Contact your system administrator.
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
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FAQs and Troubleshooting
Personal Directory Troubleshooting
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