When you are on an active call (not on hold), do the following:
A.
1
Press Transfer and enter the transfer recipient’s phone number in one of these ways:
•
Press the session button of a held call.
• Enter the transfer recipient’s phone number.
•
Scroll to a Call History record and press Call.
•
Press a speed-dial button.
•
Press Speed Dial, enter a speed-dial number or highlight the number you want to call, and press
Speed Dial again.
•
Press Active Calls and select a held call. The transfer completes immediately.
2
Press Transfer again. You do not have to wait for the recipient to answer to complete the transfer.
What does the Swap softkey do?
Q.
The Swap softkey allows you to toggle between two calls before completing the transfer or creating
a conference. This allows you to consult privately with the party or parties on each call before combining
the calls into a conference.
A.
Can I cancel a conference or transfer procedure after I have started it?
Q.
Yes, before completing a conference or transfer, you can press Release or Cancel to cancel it.
A.
How can I combine two calls on hold into a single conference call?
Q.
Make sure that one of the calls is active (not on hold). If both calls are on hold, resume one call, and then:
A.
1
Press Conference .
2
Press the line button for the other (held) call.
The conference begins. The conference is established on the line that had the active call.
Should I mount my Cisco Unified Video Camera on my phone or on my computer monitor?
Q.
For casual video calling, a camera mounted directly on the phone is recommended. If you plan to turn to
face your computer monitor often (for example, if you are presenting slides), a camera mounted on monitor
might be preferable. Experiment with both and see what works best for you.
A.
If you prefer to mount your camera on your computer monitor, ask your system administrator for a camera
mounting clip and USB extension cable.
How can I keep my Cisco Unified Video Camera secure to prevent theft?
Q.
If you are concerned about theft, you can place the camera in a locked drawer when not in use. If you plan
to remove the camera regularly for this reason, consider attaching the camera to a USB extension cable
(available from your system administrator) rather than mounting the camera directly on the phone.
A.
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
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FAQs and Troubleshooting
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