SoftkeyProgrammable
Feature Button
Dedicated Feature
Button
Feature Name
XAnswer
XAssured Services for SIP Lines
XXCall Back
XXCall Forward All
XXCall Park
XCall Park Line Status
XXCall Pickup
XCall Pickup Line Status
X (available only while
on a conference)
XConference
XDivert
XDo Not Disturb
XXGroup Pickup
XHold
XHunt Groups
XIntercom
XXMalicious Call Identification
(MCID)
XXMeet Me
XXMobile Connect
XMute
XXOther Pickup
XPrivacy
XXQuality Reporting Tool (QRT)
XXRedial
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
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Calling Features
Feature Buttons and Softkeys