Administration
Diagnostics
Cisco SA500 Series Security Appliances Administration Guide 181
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- To test connectivity between the security appliance and a connected
device on the network, enter the IP Address of the device and then click
Ping. The results appear in the Command Output page. Click Back to
return to the Diagnostics page.
- To view the route between the security appliance and a destination, enter
the IP Address of the destination, and then click Traceroute. The results
appear in the Command Output page. The report includes up to 30
“hops” (intermediate routers) between this security appliance and the
destination. Click Back to return to the Diagnostics page.
• DNS Lookup: To retrieve the IP address of any server on the Internet, type
the Internet Name in the text box and then click Lookup. If the host or
domain entry exists, you will see a response with the IP address. A message
stating “Unknown Host” indicates that the specified Internet Name does not
exist.
• Router Options: Choose from the following options:
- To view an IPv4 routing table or an IPv6 routing table, click the Display
button. The results appear in the Command Output page. Click Back to
return to the Diagnostics page.
- To capture all packets that pass through a selected interface, click
Packet Trace. When the Capture Packets window opens, choose the
interface: LAN, Dedicated WAN, or Optional WAN. Click Start to begin
capturing packets. Click Stop to stop the capture. To download the
report, click Download.
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