Duplo DP-S Series User Manual

177
zTroubleshooting Guide
chap.6
(7) "E009" is displayed
(8) "E011" is displayed
Cause/Detective section Procedures Result CountermeasureItems to be checked
1
YES
Follow the procedure 2 .
Follow the procedure
3 .
Thermal head
2
Removing the all connectors of the
themal head. Using a tester, measure
the voltage between the relay PCB unit
CN3-1 and CN3-14 when thermal head
power is on with HELP-008. Is it +24V?
YES
Check the wiring harness. If there is
no problem, replace the thermal head.
Drive PCB unit
Relay PCB unit
4
5
Does replacing the drive PCB unit solve
the problem?
Does replacing the relay PCB unit solve
the problem?
YES
YES
Finish.
Finish.
Main PCB unit
NO
Follow the procedure
4 .
YES
24V power supply
3
Measure the voltage between CN2-5
and CN2-1 of the 24V power with the
tester. Is the voltage +24V?
NO
NO
Measure the voltage between CN1-1 and
CN1-3 of the 24V power with the tester.
If it is AC100V, replace the 24V power.
Fuse
Is the fuse (F1) of the relay PCB
normal?
Replace the fuse.
Replace the main PCB unit.
NO
Cause/Detective section Procedures Result CountermeasureItems to be checked
1
Does thermal head up/down motor turn
when it is checked using HELP-008?
YES Follow the procedure
6 .
Thermal head up/down
motor
3
2
Using a tester, measure the voltage
between CN3-23 and CN6-24 when the
thermal head up/down motor is activated
using HELP-008. Is it +24V?
YES
Check the wiring harness. If there is
no problem, replace the Thermal head
up/down motor.
4
Drive PCB unit
5
Does replacing the drive PCB unit solve
the problem?
YES Finish.
Main PCB unit
NO
NO
Check the connector and bundled wire
between the drive PCB unit CN1 and
the main PCB CN19. If OK, replace the
main PCB unit.
Thermal head position
sensor
6
Does the thermal head position sensor status
when it is checked using HELP-005?
NO
Replace thermal head position sensor.
24V power supply
Measure the voltage between CN2-5
and CN2-1 of the 24V power with the
tester. Is the voltage +24V?
Measure the voltage between CN1-1 and
CN1-3 of the 24V power with the tester.
If it is AC100V, replace the 24V power.
NO
Fuse
Is the fuse of the drive PCB normal? Replace the fuse.
HELP-008 \ see page 218
HELP-008 \ see page 218

Duplo DP-S Series Specifications

General

Brand	Duplo
Model	DP-S Series
Category	Disc Duplicator
Language	English