Troubleshooting
118 Service Instructions 878-M PREMIUM - 03.0 - 10/2019
21.2 Errors in the sewing process
Error Possible causes Remedial action
Unthreading at seam 
beginning
Needle thread tension is 
too firm
Check needle thread tension
Thread breaking Needle thread and hook 
thread have not been 
threaded correctly
Check the threading path
Needle is bent or sharp-
edged
Replace the needle
Needle is not inserted 
correctly into the needle 
bar
Insert the needle correctly into the 
needle bar
The thread used is 
unsuitable
Use the recommended thread
Thread tensions are too 
tight for the thread used
Check the thread tensions
Thread-guiding parts such 
as the thread tube, thread 
guide or thread take-up 
disk are sharp-edged
Check the threading path
Throat plate, hook or 
spread have been 
damaged by the needle
Have parts reworked by qualified 
specialists
Missing stitches Needle thread and hook 
thread have not been 
threaded correctly
Check the threading path
Needle is blunt or bent Replace the needle
Needle is not inserted 
correctly into the needle 
bar
Insert the needle correctly into the 
needle bar
The needle strength used 
is unsuitable
Use the recommended needle 
strength
The reel stand is installed 
incorrectly
Check the assembly of the reel 
stand
Thread tensions are too 
tight
Check the thread tensions
Throat plate, hook or 
spread have been 
damaged by the needle
Have parts reworked by qualified 
specialists