62Installation and Service Guide: Color Controller E-85
Replacing parts
• If the new motherboard solves the problem that you are troubleshooting, use the motherboard replacement dongle to
transfer options to the new motherboard.
If you determine while in Service Mode that the problem you are troubleshooting was not fixed by installing a new
motherboard, do not expend the motherboard replacement dongle to transfer options to the new motherboard
(described below), do not install system software, and do not replace the hard disk drive. Reinstall the old motherboard
and return the new motherboard and the unused motherboard replacement dongle to inventory. You may then perform
additional service and troubleshooting procedures.
Transferring options (for example, Fiery Graphic Arts, Premium Edition, if applicable) expends the motherboard
replacement dongle. For details, see “Entering Service Mode” on page 62.
Entering Service Mode
Use the following procedure to verify that the system functions properly after installing a new motherboard.
To enter Service Mode and verify the system
Note: This procedure assumes that the E-85 is powered off, no media is in the DVD drive, you have installed a new
motherboard, and that you have reassembled the E-85 and attached external cables.
1 Make sure the E-85 is connected to the printer.
2 Locate the motherboard replacement dongle provided with the new motherboard and connect it to a USB port.
3 Remove all USB devices (except for the keyboard and mouse wireless adapter) that may be currently connected to any
other USB port.
Reconnect other dongles and USB devices only after you verify that the E-85 starts up successfully in Service Mode.
4 Power on the E-85 and allow it to boot without interruption.
• At the Log On to Windows dialog box, log in as Administrator, type Fiery.1 in the password field, and then press
Enter on the keyboard. Type
Fiery.1 exactly as shown. The password is case-sensitive; for example, fiery.1 will not
work.
At this point the E-85 is in Service Mode, so you can verify that the new motherboard solves the problem that you are
trying to troubleshoot. Service Mode is not indicated on the monitor or on the Fiery QuickTouch screen.
5 Print the E-85 Test Page.
6 Ask the site administrator to connect the E-85 to the network and download a print job over the network (see
Configuration and Setup, which is part of the user documentation set).
Important: Do not transfer options to the new motherboard prematurely. Do so only after you verify the new
motherboard in Service Mode. Remember that once options are transferred to the new motherboard using the
motherboard replacement dongle, the motherboard is customized and cannot be used in another system.
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