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Chapter 3: Troubleshooting
LEDs ............................................................................................................................................................... 3-1
Port LEDs ................................................................................................................................................. 3-1
System LEDs ........................................................................................................................................... 3-3
Power Supply LED ................................................................................................................................... 3-5
Troubleshooting Checklist .............................................................................................................................. 3-5
Replacing the SSA Fan Module ..................................................................................................................... 3-6
Removing a Power Supply ............................................................................................................................. 3-8
Using the OFFLINE/RESET Button ................................................................................................................ 3-9
Recommended Shutdown Procedure Using OFFLINE/RESET Button ................................................... 3-9
Last Resort Shutdown Procedure Using OFFLINE/RESET Button .........................................................3-9
Appendix A: Specifications
SSA Switch Specifications ..............................................................................................................................A-1
Pluggable Transceiver Specifications .............................................................................................................A-2
COM Port Pinout Assignments .......................................................................................................................A-2
Regulatory Compliance ..................................................................................................................................A-3
Appendix B: Clearing the Persistent Storage or System Password
Clearing Persistent Storage or Password using the Boot Loader Method .....................................................B-1
Clearing System Storage or Password Using the Dip Switch Method ...........................................................B-2
Required Tools .........................................................................................................................................B-3
About the Mode Switches ........................................................................................................................B-3
Setting the Mode Switches .......................................................................................................................B-4
Appendix C: Optional Rack Mount Rail Kit Installation
Required Tools ...............................................................................................................................................C-1
Contents of Mounting Kit ................................................................................................................................C-2
Installation Site Requirements ........................................................................................................................C-2
Required Order of Installation .........................................................................................................................C-3
Removing the Rack Mount Ears from the SSA Switch ...................................................................................C-3
Installing the Adapter Plates ...........................................................................................................................C-3
4-Post Rack Mount Installation .......................................................................................................................C-5
Rack Mount Rail with Attached Extension Assembly Installation .............................................................C-6
Chassis to Rail Assembly Installation ......................................................................................................C-7
2-Post Rack Mount Installation .......................................................................................................................C-8
Pre-Installation Tasks ...............................................................................................................................C-9
Rack Mount Rail Assembly Extension Removal................................................................................ C-9
Mid-Bracket to Rail Assembly............................................................................................................ C-9
Securing the Rail Assembly for a 2-Post Flush Mount Configuration ....................................................C-13
Securing the Rail Assembly for a 2-Post Mid-Mount Configuration .......................................................C-14
Securing the SSA Switch to the Rack ....................................................................................................C-15
Appendix D: Installing the SSA-WALL-MOUNT
Required Tools ...............................................................................................................................................D-1
Contents of SSA-WALL-MOUNT Kit ..............................................................................................................D-1
Installation Site Requirements ........................................................................................................................D-2
Preparing the Installation Site .........................................................................................................................D-2
Hollow Wall Construction .........................................................................................................................D-2
Toggle Bolts....................................................................................................................................... D-3
Reusable Anchors ............................................................................................................................. D-3
Pan Head Steel Machine Screws ...................................................................................................... D-3
Concrete or Masonry Wall Construction ..................................................................................................D-3
Concrete Screws ............................................................................................................................... D-4
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