Epson ES-C380W - Page 201

Note:
Epson Scan 2 Utility is an application supplied with the scanner soware.
1. Start the Epson Scan 2 Utility.
Select Go > Applications > Epson
Soware
> Epson Scan 2 Utility.
2. On the Epson Scan 2 Utility screen, open the Scanner list, and then click Settings to open the Scanner
Settings screen.
If the Scanner Settings screen is already displayed instead of the Epson Scan 2 Utility screen, go to the next
3.
If the scanner is not displayed on the Scanner Settings screen, your scanner is not detected.
Click the
icon, and then allow the soware to make changes.
4. Click the
icon, and then add your scanner on the Add Network Scanner screen.
If you cannot search for the scanner or cannot scan even if the correct scanner is selected, see the related
information.
Related Information
& “Cannot connect to a Network” on page 201
& “e Scanner Cannot Connect by USB” on page 203
& “Cannot Scan Even ough a Connection has been Correctly Established” on page 204
Cannot connect to a Network
e
problem could be one of the following issues.
Something is wrong with the network devices for Wi-Fi connection.
Solutions
Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; wireless router, computer or smart device, and then scanner. Move the
scanner and computer or smart device closer to the wireless router to help with radio wave
communication, and then try to make network settings again.
Devices cannot receive signals from the wireless router because they are too far apart.
Solutions
Aer moving the computer or the smart device and the scanner closer to the wireless router, turn o the
wireless router, and then turn it back on.
Solving Problems > Problems Starting Scanning > Cannot Start Scanning from Computer
201