Epson Stylus Photo R2000 Series - Page 37

EPSON Stylus Photo R1900/R2880/R2000/R2000s/SC-P400 Series Revision I
Troubleshooting Overview 37
Paper Mismatch Error
- Flash -
Paper Source setting not selected correctly
For sheets of paper, remove the roll paper or velvet paper and print again.
For roll paper, select Roll Paper as the Paper Source setting in the printer
driver and print again.
For velvet paper, select Velvet Fine Art Paper as the Paper Source setting in
the printer driver and print again.
Refer to Table 3-7 "Troubleshooting of Paper Mismatch
Error" (P.48)
Multi-feed error
- Light -
Page not printed or multi-page error
A page has not been printed, multiple pages have been fed into the printer at
once, or the wrong paper size has been fed into the printer. Remove and
reload the paper. Press the Paper button if necessary.
Refer to Table 3-8 "Troubleshooting of Multi-feed
error" (P.50)
Ink low
- - Light*
2
Ink low
Black: XXXX *
2
Color: XXXX
..................
You may continue printing, or click the How to button to
change the ink cartridge now.
Refer to Table 3-9 "Troubleshooting of Ink Low" (P.50)
Ink Color error*
1
- -
Flashes at
high speed*
2
Ink cartridges cannot be replaced
There are two possible causes.
Because there is only a small amount of ink remaining,
you cannot replace it with a different type of black ink cartridge.
(However, you may be able to replace it with the same type of black ink
cartridge.)
Replace it with a new ink cartridge. We recommend using genuine Epson
ink cartridges.
Or, the currently installed black ink differs to the type of cartridge used
when printing started.
Replace the currently installed black ink cartridge with the same type of
previously installed black ink cartridge.
Once it is replaced, printing will resume automatically. If you do not want to
replace the ink cartridge, click the Cancel button.
Refer to Table 3-10 "Troubleshooting of Ink Color Error
(Stylus Photo R2880 only)" (P.50)
Table 3-1. List of Error Messages
Error Status
LED Indications
STM3 Message See the table for Troubleshooting
Power Paper Ink