EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 81
Confidential
Scan
(Scan to DCP
server)
NW rebooting Notifies that a re-connection to the network is in progress. Wait for a while and then try again.
No answer error Notifies that there has been no response from the server. Make sure a connection has been established to the
server supporting Document Capture Pro Server.
Job not selected The user is asked to select a job. Set the job.
Server in use Notifies that access to the server is concentrated. Wait for a while and then try again.
Communication error The user is asked to connect to the server. Check the removal and connection of LAN.
If the address settings are different, change them.
In the case of a specific PC, check the security
settings, etc.
Server not set Notifies that the server has not been set. Perform server settings in Document Capture Pro
settings.
No job error Notifies that the job has not been registered. Register the job in Document Capture Pro Server.
DCP mode mismatch Notifies that the settings of Document Capture Pro have been changed. Check the Document Capture Pro settings.
Network setting in progress error Notifies that the network settings are being updated. Wait for a while and then try again.
Scan
(Scan to WSD)
NW rebooting Notifies that a re-connection to the network is in progress. Wait for a while and then try again.
No applicable PC Notifies that the computer supporting WSD was not found. Make sure a connection has been established to the
computer supporting WSD.
Communication error The user is asked to check the connection with the computer. Check the removal and connection of LAN.
If the address settings are different, change them.
In the case of a specific PC, check the security
settings, etc.
Setup Date input error
[Invalid date setting]
Enter the correct value. Enter the correct date.
Time input error
[Invalid time setting]
Enter the correct value. Enter the correct time.
Invalid settings Enter the correct value. Enter the correct setting value.
Internal memory data deletion selection
Font and macro deletion
Do you want to delete the downloaded font and macro?
---
Internal memory data deletion selection
Full format
Do you want to delete the entire print data saved in the internal
memory?
The downloaded font and macro will also be deleted.
---
Initialization selection to return to
initial settings
FAX settings
Do you want to initialize the FAX settings?
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Table 4-1. Normal errors
Category Error name Error details Error solution
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