FAAC A1400 AIR RDT - 15.3 Troubleshooting Guide; Outage Solution Guide

A1400 AIR RDT 76 532119 04 - Rev. C
Translation of the original instructions
ENGLISH
15.3 SOLUTION OF PROBLEMS OR OUTAGES
Below is a guide for any situation not included in system diagnostics
(alerts/errors).
18Guide to outage solution
CONDITION SUGGESTION
SDK EVO off - there is no mains voltage and the board is operating on battery with NIGHT-TIME operative function and energy saving
condition
- board connection is disrupted: check connection cables and wiring between SDK EVO and board
- the board is not working correctly: replace the board
All LEDs are off - ensure fuse 5x20 T2.5A inside the power supply unit has not tripped
- check correct insertion of J1 connector on the board
- check connection with power supply unit
- the board is not working correctly: replace the board
POWER LED off
24V LED
on
- there is no mains voltage and the board is working on battery
- if there is mains voltage, see point B
the door DOES NOT CLOSE - the safeties in closing are busy
- ensure DOOR OPEN operative function has not been selected
- ensure MANUAL operative function has not been selected
- check motor connection
- check presence of motor power supply voltage
The door DOES NOT OPEN - ensure MANUAL operative function has not been selected
- ensure NIGHT-TIME operative function has not been selected
- check motor connection
- ensure the motor block is not blocked
- check presence of motor power supply voltage
The door CLOSES instead of OPENING and
VICE VERSA
- check the belt fitting on the board and perform a SETUP
The door only moves for short stretches - check correct insertion of the connector of the encoder
- check encoder integrity
- check integrity of flat encoder connection cable
The door performs movements at very low
speed
- ensure the selected speed levels are as desired
- ensure the selected slowing down spaces are as desired
The door accelerates or slows down sud-
denly during an acceleration in opening and/
or closing.
- modify on the display values
CF
CF and
tF
tF.
The door does not perform SETUP - door set in NIGHT-TIME function
- door set in MANUAL function
- active internal or external release
- active emergency entry
- motor or encoder not connected, not powered or faulty
AUX Errors Intervention required
201
201
Faulty AUX Motor Check motor wiring. Carry out board reset; if the error persists replace the AUX motor
202
202
High mechanical friction Manually check smooth sliding of the leaves along the entire space acquired during setup
203
203
AUX Motor Driver Carry out board reset; if the error persists replace the board
204
204
Firmware (FW) not compatible Incompatible firmware downloaded
205
205
Motor Rotation Check AUX Motor wiring
206
206
Encoder Fault Check encoder wiring
216
216
Communication problems between the 2 boards Carry out board reset; if the error persists replace the board
217
217
Incorrect Opening Position Carry out board reset; if the error persists replace the board
218
218
Obstacle Check for any obstacles
219
219
Incorrect ID Replace the board
220
220
VMain Carry out board reset; if the error persists replace the board
221
221
Timeout Carry out board reset; if the error persists replace the board
222
222
Test VMain Replace the board