Error Code
509
Problem Solving
15
016-535
[Cause] The specified file does not exist on the Remote Download
server.
[Remedy] Confirm the file.
016-536
[Cause] An error occurred when accessing the DNS prior to connecting
to the Remote Download server.
[Remedy] Confirm the connection with the DNS. Also check whether the
Remote Download server name is registered to the DNS.
016-537
[Cause] Could not connect to the Remote Download server. The port of
the destination Remote Download server is not open.
[Remedy] Confirm the port in the network settings.
016-538
[Cause] An error occurred when writing the remote download file to the
hard disk. The file obtained from the Remote Download server
could not be written to the hard disk.
[Remedy] Confirm the amount of available space, and delete files that are
no longer required. Alternatively, replace the hard disk.
016-539
[Cause] Kerberos server authentication protocol error
[Remedy] An error occurred in the software. Contact our Customer
Support Center.
016-543
[Cause] The specified domain was deleted from ApeosWare
Authentication Management(sold separately) and ApeosWare
Authentication Agent(sold separately).
[Remedy] Select [Refresh] on the [Domain] screen, and update the
domain information, or add the domain to ApeosWare
Authentication Management(sold separately) and ApeosWare
Authentication Agent.
016-545
[Cause] The specified domain was deleted from ApeosWare
Authentication Management or ApeosWare Authentication
Agent(sold separately).
[Remedy] Adjust the times of the computer of the active directory and the
computer on which ApeosWare Authentication Management or
ApeosWare Authentication Agent is installed. Also, if the
Windows Time Service of the computer on which
Authentication Agent is installed has stopped, start the service.
z
For more information on the process, refer to the manual for the Authentication Agent.
016-546
[Cause] A Local User tried to obtain the information of another user.
[Remedy] Contact our Customer Support Center.
016-555
[Cause] Connection to ApeosWare Authentication Management or
ApeosWare Authentication Agent to the database or the active
directory timed out.
[Remedy] Check whether you can connect from ApeosWare
Authentication Management or ApeosWare Authentication
Agent to the database or the active directory.