Introduction Warranty
EN 3925-0060 V207-00 MANUAL R03.doc 9
HeMaTech
Prüftechnik
Warranty
The warranty conditions for devices from HeMaTech Prüftechnik GmbH & Co. KG can
be found in our terms and conditions of sales and delivery.
If no other agreement has been made, the warranty period for design, material and
manufacturing faults (except consumables), as well as for the omission of explicitly
guaranteed properties, is generally 1 year, starting from the date of delivery.
We reserve the right to decide whether we will rectify a fault, deliver replacement or
submit a credit note covering the value of the goods.
In case of unintended use and damage caused by falling, water, dirt or any other ex-
ternal effects, warranty claims will become null and void.
Any malfunctions and damages caused by the user, such as soiling, faulty connections
and mechanical damage are excluded from warranty.
We reserve the right to invoice the repair costs for parts which had been returned for
warranty repair, but for which no or only partial warranty could be claimed.
If not agreed upon differently beforehand, HeMaTech Prüftechnik will only bear the
shipment costs for outgoing deliveries of devices and parts which are covered under
warranty.
However, if the delivery arrived with costs for HeMaTech Prüftechnik, these costs will
be added to the repair costs.
Import and/or export duties as well as costs arising for third parties must be borne by
the customer.
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