Step Symptom Possible Cause Actions / Verifications
1. Press the Power switch to power on the
suspected server blade.
Verification 2
1. If the Power LED is solid green, Error/
Fault LEDs are off and power up is
successful, then repair is completed.
2. If the symptom still exists, then go to
step 6.
6. - Server blade Action 1
1. Contact with Hitachi Data Systems
technical support. See the Getting help
section in this manual.
Switch module troubleshooting table
Table 11-5 Switch module troubleshooting table
Step Symptom Possible Cause Actions / Verifications
1 • A switch
module
does not
power
up.
• The
Power
LED is
off.
• No power.
• Loose
connection.
• Damaged
connector.
Action 1
1. Remove the suspected switch module.
2. Inspect the connector for damage.
3. Install it into the original bay again if it did
not have damaged connector.
Verification 1
1. If the Power LED of the suspected switch
module lights on green, the repair is
completed.
2. If the suspected switch module has
damaged connector, then go to step 5.
3. If the Power LED remains off, go to Action
2.
Action 2
1. Remove the suspected switch module and
replace it with the spare one.
Verification 2
1. If the Power LED lights on green, replacing
is completed.
2. If the Power LED remains off, go to step 4.
2 The Status
LED lights in
red.
• Bios boot
failure.
• Any failure
detects by
software.
Action 1
1. Remove the suspected switch module.
2. Inspect the connector for damage.
3. Install it into the original bay again if it did
not have damaged connector.
Verification 1
11-10
Troubleshooting
Hitachi Compute Blade 500 Series System Service Manual