ThinPrep™ 5000 Processor with AutoLoader Operator’s Manual
9.1
TROUBLESHOOTING
Chapter Nine
Troubleshooting
GENERAL
There are three categories of error/status that the system can generate:
• Sample Processing Errors
• User Correctable Batch Errors
• System Errors
SAMPLE PROCESSING ERRORS
At the conclusion of batch processing sample errors are reported on the batch report. Sample errors
occur when a sample vial is being processed. They are “sample specific” and usually only affect the
sample vial being processed. A slide is not made and the operator must resolve the event and process
the vial in another batch.
The error only appears on the batch report. It will not be recorded in the error log.
When a sample processing error occurs:
• If a vial has been picked up, the system will return it to the input carousel
• If a filter has been picked up, it will be disposed of
• If a slide has been picked up but not used, it will be returned to the input carousel
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