TROUBLESHOOTING
9.14
ThinPrep™ 5000 Processor with AutoLoader Operator’s Manual
4005 - No Vials
Found (small batch
mode)
No vials were detected while
starting a batch. There must be
at least one vial to start a
batch.
No vials are in the carousel.
Sensor malfunction.
At least one vial must be in the
carousel to start a batch. If at
least 1 vial is present and this
error occurs, contact Technical
Support.
4006 - Slide Not
Detected at Drop
Off (small batch
mode)
The system could not detect
the presence of a slide in the
fixative bath after putting one
there. The batch terminates.
Note:
This error only occurs if
the first slide deposited into the
bath is not detected.
Fixative bath did not have a
staining rack in it to hold the
slide.
Failure of the slide sensor.
Inspect the fixative bath to see
if a slide was deposited into it
and if there is a staining rack to
hold it. Add a staining rack if it
is not present.
Contact Technical Support if a
staining rack and slide are
present.
4007 - No Slide
Detected in First
Position (Multiple
Slides per Vial in
small batch mode)
A slide was not detected at
position 1 of the carousel when
the batch was beginning. The
batch will not start.
Note:
Only the first slide is
detected in this mode. The
subsequent number of sam-
ples processed out of the vial is
not counted. The process
sequence is over when no
more filters and slides are
detected, or when the vial is
too empty for the system to
process another slide.
A slide was not placed into slot
1 of the carousel prior to start-
ing the batch.
Sensor failure.
Place a slide into slot 1 of the
carousel. If a slide is in position
1 and this error occurs, contact
Technical Support.
Table 9.2 Batch Processing Errors
Error Description Possible Cause Corrective Action
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