MPA2C3 User Manual
When you click on one of the download events buttons, a dialog box pops up to
advise that the file you are downloading is not secure, and that you save that file in
a secure location. It then asks for you to confirm that you want to download filtered
Alarms/Events or Web Events.
1. Click OK to confirm.
An excel spreadsheet report is generated and appears in the lower toolbar of your
browser.
2. Click to open the report in Excel.
Generating Diagnostic Reports
In the File Management window, you can download Card and Diagnostic reports.
1. Navigate to the File Management window: Click Panel Configuration >
Advanced > File Management.
Figure 1-8 File Management Window
2. Select Diagnostic Report from the drop-down menu, then click UPLOAD.
3. When you click on UPLOAD, a dialog box pops up to advise that the file you are
downloading is not encrypted and that it might contain sensitive configuration
and cardholder data. It then asks for you to confirm that you want to upload the
report.
4. Click OK to confirm.
5. A .bin file is generated which can be saved and sent to Honeywell technical
support for diagnosis.
6. Click to save the file in a secure location of your choice.
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